Remotely connect to any device — anytime, anywhere
Easily and securely connect to your user’s device to access files, manage applications, and troubleshoot issues — no matter where you are.
Why Avast Business Premium Remote Control?
Increase efficiency
Efficiently manage the daily IT support needs of your users remotely.
Reduce costs
Get instant remote connectivity to save time, effort, and money.
Exceed satisfaction
Provide quick and reliable remote support to your users.
Centralized Management
Integrated in the Business Hub platform and uses the same Avast agent. No need to install new software.
How does it work?
Connect
Use the Business Hub to quickly connect to your Windows and Mac devices wherever there’s an internet connection.
Troubleshoot
Help your users quickly and efficiently resolve issues in real time with multiple tools, utilizing a viewer.
Audit
View audit information to see which admin connected to each device, the session duration, and session notes.
Simple, fast, and secure
Ideal for Managed Service Providers and businesses with multiple offices and remote employees.
Avast Business Premium Remote Control Features:
System information
See vital information about the remote system’s hardware and software, such as CPU, IP, memory, data drives, and more.
Session recording
Capture your session for follow-up or training purposes.
Chat
Our chat feature helps you stay in touch with the user as you troubleshoot their issues.
Robust security
Complete end-to-end encryption keeps the remote connection safe and secure.
Reports
Get session and audit log reports so you can see which admin connected to each device, the date and time, and session duration.
Keyboard Matching
Match the host's keyboard layout and vice versa.
Restart and Resume
Restart the connection of the viewer to the device and resume the connection.
Pause Session
Pause a current active connection to a device and resume it later on.
Multiple Monitors
Switch between multiple monitors that the device may have.
Session Notes
Type in notes during and after the session.
Info
See vital information about the connected device, such as CPU, IP, memory, data drives, and more.
Select Region
View only a specific part of the device's desktop.
Session Recording
Capture your session for follow-up or training purposes.
Share My Screen
Share your screen so the user can see the admin’s screen.
Whiteboard
Draw on the connected devices' screen to add shapes and text.
Blank Screen
Blank the connected device’s screen so the end-user cannot see anything.
Screen Capture
Take an image snapshot of the connected device’s screen.
Copy/Paste to a Remote Computer
Copy from device and paste to their own device.
Files
Transfer files to and from devices, along with pausing/resuming a file transfer.
Chat (Video and Voice)
Stay in touch with the user as you troubleshoot their issues.
Quality
Change the viewer’s quality resolution.
Tools
Select quick commands like CTRL+ALT+DEL
Remote Administration
Remotely connect to any Windows or Mac device to install new software, troubleshoot issues, switch users, and more.
File transfer
Send log files and receive software updates to troubleshoot and resolve problems quickly and effectively.